All orders are processed within 1–3 business days.

Standard delivery: 2–8 days

Express delivery: 1–4 days

Free Standard Shipping on orders over $40

We accept returns within 30 days of delivery if items are unused, unwashed, and in original condition with tags attached.

Change of mind? Return shipping is at your cost.

No returns on socks, tights or underwear unless faulty.

Received something faulty? Contact us at sales@alexanderhaze.com within 30 days and we’ll sort it.

Hats:
We recommend cold gentle hand washing only. Do not bleach or tumble dry. Reshape while damp and lay flat to dry. Avoid ironing or dry cleaning.

Socks:
Socks should be washed in cold water on a gentle cycle with similar colours. Do not bleach, soak, or tumble dry. Line drying in the shade is best, and ironing is not recommended.

Clothing:
All garments should be washed in cold water using a gentle machine cycle. Turn items inside out to preserve prints and fabric quality. Avoid bleach, soaking, or tumble drying. Line dry in the shade and, if needed, use a warm iron on the reverse side. Dry cleaning is not recommended.